Save the Children has worked with Alcuin since 2015. He has been instrumental in improving our delinquency management process, unlocking over $100k in lost revenue so far. His knowledge of all areas of donation management is extensive and has been a huge benefit to Save the Children. He shares this knowledge clearly and concisely, collaborating with the team and translating technical jargon into everyday language that we can all understand!
Through all of his work with Save the Children, Alcuin has engaged, encouraged and educated a number of our staff. He is an excellent project manager, ensuring that we have kept on top of processes, helping to significantly improve our fundraising. He is a great guy, honest and genuine, easy to work with, and clearly focused on getting the best results for Save the Children. Gareth Davies, Acquisition Manager, Save the Children New Zealand.
Having seen Alcuin speak at a major fundraising conference it was clear he had the expertise and experience needed to help Plan improve the income from our regular donor base, through providing advice on payment success maximisation and retention. A year or so on and having benefited from Alcuin’s support on several projects now, we are delighted to be able to maintain a mutually valuable relationship that is having a quantifiable impact on our revenue from donors. His knowledge is also complemented by his being a very pleasant fellow to work with. Ben Holgate, Marketing and Fundraising Director, Plan Australia.
Alcuin’s experience as a business analyst and process efficiency expert has provided my clients with invaluable advice. Process effectiveness is commonly misunderstood and often an organisation won’t be aware that there are issues or opportunities for improvement. Fundraising managers and database operators understand the value of the advice Alcuin provides when it is quantified in dollar terms. In the not-for-profit sector our understanding of and attention to systems is worryingly inadequate and the opportunity to maximise return on investment by making simple adjustments to process and upskilling internal teams is grossly underestimated. Alcuin’s talent is benefiting many organisations – across individual projects and general operations. I advise all clients to invest in Alcuin’s time to explore opportunities for process and cost efficiency improvements. Paul Bailey, Fundraising & Communications Strategist.
I love working with Alcuin. He’s fast, he’s transparent and he does what he says he’s going to do.
His business case documents are the best I’ve ever seen – for their detail and forecasting accuracy as well as for their sound business analysis and succinct recommendations.
I’ve been fortunate to work with Alcuin on several not for profit clients to improve their fundraising – ROI, revenue, retention and experience.
I highly recommend his services in getting your data, acquisition and supporter experience systems and processes in place and running like a well-oiled machine. Shanelle Newton-Clapham, CEO, Parachute Digital.